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Table of Contents
What is your MOQ?
For Tilapia G&S, Tilapia fillet, Yellow croaker, Golden pompano, Frog leg, Squid, Crab meat:
1*20`FCL load about 10-13 tons (Frog leg,8 tons).
For Tilapia WR, Pacific mackerel, horse mackerel, Round scad, sardine,catfish, red
pomfret,etc:1*40`FCL, load about 23-28 tons. (Frog leg 15tons up).
What is your delivery time?
Sea caught fish: Around 10-15 days after receiving deposit or L/C.
Farm raised fish :Around 25-30 days after receiving deposit or L/C.
What are your payment Terms?
1)TT 30% deposit, balance payment against the copy of shipping documents.
2) LC from America and EU countries, etc.
How many tons/kilograms/cartons per container?
Based on 10kg/ctn:
40’FCL:23-27 tons/23000-27000kgs/2300-2700ctns.
20’FCL:10-13 tons/10000-13000kgs/1000-1300ctns.
Do you inspect shipments?
Yes, we have our QC team doing inspections among production and while loading.
Including fish quality, fish weight, fish pcs, fish size, carton quality, quantity, etc.
And support to SGS, BV Inspection if required.
Can I adjust product specifications?
The specifications for each product are generally fixed, and we will recommend the
specifications that best meet your market needs based on our experience.
At the same time, we support mixing different specifications.
Do you offer private labeling?
Yes.
Sea-caught fish: we offer private labels.
Farm-raised fish: We support customized cartons
What packaging options do you offer?
We offer various options, including IVP(individual vacuum pack), IWP (Individual wrap pack),
retail bag, and bulk pack.
Are there any hidden costs?
No hidden costs. Normally, we quote CFR, which includes the product, packaging, loading
charges, and freight.
Additional fees will only apply when you have special requirements, such as special
inspection, insurance, or document alterations.
Do prices change during peak season?
Market prices can fluctuate based on season and supply. However, once your order is
confirmed and deposit paid, the price is locked—no surprises.
Is pricing negotiable for large volume orders?
Definitely. We offer volume-based discounts. The more you order, the more competitive we
can be. Contact us to discuss your annual volume.
Do you offer samples before a bulk order?
No, frozen fish is a food product, and its inspection and quarantine procedures are complex,
with high transportation requirements
Can I track my order during transit?
Yes. Once your container departs, we will provide the container number and shipping
details. We also offer weekly tracking updates to keep you informed.
How do you maintain quality during long-distance shipping?
Refrigerated container temperature is maintained at -18°C or below during transport,
ensuring the frozen fish remain in optimal condition. A USB thermometer is placed inside
the container to continuously record temperature changes throughout the transportation,
providing a verifiable log for quality control and compliance with food safety standards.
How do you handle delayed shipments?
We monitor shipping schedules closely and will notify you immediately if any delay occurs.
Compensation follows INCOTERMS and standard international trade practices.
